Reborn Cabinets
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Reborn Cabinets Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reborn Cabinets has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Terrible quality!", "Just make sure the contract shows everything you want - go over it very carefully even though it is on a small tablet - READ EVERYTHING before you sign it!", "Salesperson must frank and clean with customers to avoid over spending extra money".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reborn Cabinets has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Terrible quality!", "Just make sure the contract shows everything you want - go over it very carefully even though it is on a small tablet - READ EVERYTHING before you sign it!", "Salesperson must frank and clean with customers to avoid over spending extra money".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Los Angeles, California
Warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Trabuco Canyon, California
Cabinet repair - 4rd attempt & called
We had our entire kitchen refaced in July of 2021 that cost us over $17,000.00. There were a few things such as the facing seams that was brought to Cristians attention in a stream of emails, which was never addressed, since we were dealing with a few other issues with the cabinets.
However, since it was not a hugely noticeable, it did not pursue this, I mentioned because I figured in time, it may get worse.
However, the toe kick came off and I would like someone to come out and repair under the Reborn warranty.
I have a photo if interested.
Please feel free to call or reply to schedule a time for repairs. I look forward to hearing back from you soon.
Thank you,
Tracy Adamski
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Imperial Beach, California
Had to replace their work 3 times!
- Junk
Preferred solution: Full refund
User's recommendation: Terrible quality!
Dallas, Texas
Contract and the things we discussed were not the same...just watch your contract if you deal with this company. They were quick to fix the problem created by the salesperson.
User's recommendation: Just make sure the contract shows everything you want - go over it very carefully even though it is on a small tablet - READ EVERYTHING before you sign it!
Do not trust this company and costco. They are crooks
Sales Manager's manipulation
Preferred solution: Be up front and honest of your sales with customers
User's recommendation: Salesperson must frank and clean with customers to avoid over spending extra money
Former employee in talks with a lawyer. Trust me.
The sales people are lied to. They are told one thing and it’s not until we get out to install (3 months later) that they find out. It’s sad.
And by then if they talk they are gone. If they don’t they are rewarded
Disappointment/frustration/warranty fraud
- Employee hector rude and nasty from phone call one
- No warranty satisfaction
- No customer satisfaction
Preferred solution: Deliver product or service ordered
Highland, California
Sales Insultation (Consultation)
I should add that the previous cabinets purchased have a lifetime warranty.
Wow, shame you did get him to write now and sign the bet! What arrogant behaviour, he's lucky you'd didn't throw him out.
Pulling out $3k and beeing wrong, what a muppet!
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Chistian from Reborn Cabinets did eventually respond and sent Jesse out to do the repair on March 7, 2023. However, after looking at the repair, I noticed that it was not installed correctly.
The toe kick is aprox. 1" to short and doesn't meet the end of the cabinet. I pointed it out to Jesse and he said he would order a new piece and come back and fix it. I followed up with a phone call a few days later and left a message with Christian, to confirm what Jesse & I discussed with no response.
I called again and left another message about a week later and no response again. This seems to be a pattern.
I don't understand why they just can't return my calls. I'm sure it gets annoying that I keep calling to have my $20,000.00 kitchen made right.